Frequently Asked Questions

Do you make custom pieces?

Yes. We accept custom orders: personalized gifts, original characters, trophies, religious figures, and completely new designs in the shape and style of your choice. Message us on WhatsApp at +34 644 768 559 and we will prepare a proposal for you.

How are the pieces made?

We combine 3D design, professional 3D printing, and laser cutting and engraving. Each piece is finished with attention to detail, and some are hand-painted.

Can I give one of your pieces as a gift?

Of course. Many of our pieces are designed as gifts: commemorative trophies, the zodiac collection, figures, and Christmas products.

How do shipping and returns work?

Check our shipping and return policies in the footer of the store. If you have any questions, contact us before purchasing.

How can I contact you?

Via WhatsApp at +34 644 768 559, through our contact page, or on Instagram: @craftforgelab_es.